Terms of Service
Clear, transparent terms that protect both partners and our service
Welcome to UK Prenup
Important Notice
Please read these Terms of Service carefully before using our prenuptial agreement services. By placing an order with UK Prenup, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. UK Prenup is not a law firm and does not provide legal advice; both parties should consider independent legal advice before signing.
UK Prenup is a service provided by Custom Coded Websites Ltd, trading as UK Prenup, offering prenuptial agreement preparation services to couples across the UK. These Terms govern your access to our website and the use of our prenuptial agreement services.
Service Provider
- Company: Custom Coded Websites Ltd (trading as UK Prenup)
- Service: Prenuptial Agreement Preparation
- Jurisdiction: England & Wales
- Website: ukprenup.com
Legal Standing of Documents
All documents produced through UK Prenup are prepared as prenuptial agreements for couples in England & Wales, professionally formatted in accordance with applicable UK laws. UK Prenup is not a law firm and does not provide legal advice; both parties should consider independent legal advice before signing.
1. Service Overview
UK Prenup provides comprehensive prenuptial agreement preparation services for couples planning to marry in the United Kingdom. Our services are designed to prepare documents in accordance with UK laws that set out how each partner wishes to treat their assets and debts before marriage.
What We Provide
Prenuptial Agreements
- Professionally formatted and printed documents
- Printed copies posted via Royal Mail Tracked 24
- Guidance on completing your agreement and signing with independent legal advice
Both Partners
- Provision for both parties to disclose their financial position
- Clear sections covering assets, debts, and property
- Space for each partner's signature and an independent witness
- Guidance encouraging full financial transparency between partners
Independent legal advice for each partner is strongly recommended; enforceability cannot be guaranteed.
Delivery Options
- Royal Mail Tracked 24 delivery (1–3 working days)
- Additional printed & bound copies available in 2, 4, or 6 copy options
Service Limitations
- We provide prenuptial agreement preparation services only.
- We do not provide legal advice, court representation, or assistance with complex legal matters requiring a solicitor.
- We do not guarantee that a prenuptial agreement will be upheld or enforced by a court.
Eligibility Reminder
Users must meet age and residency requirements as outlined in our Eligibility section.
2. Eligibility Requirements
To use our prenuptial agreement services, you must meet specific eligibility criteria established by UK law and our service standards.
General Requirements
To be eligible, both parties must:
- Be a legal resident of the United Kingdom. Our prenuptial agreement is prepared under the law of England & Wales; couples marrying or resident in Scotland or Northern Ireland should take local legal advice, as different rules apply
- Be 18 years or older and intending to marry
- Enter into the agreement freely and without pressure
- Provide accurate and truthful financial information
- Not be subject to bankruptcy proceedings that prevent the agreement
- Not be using the agreement to defraud creditors or avoid legal obligations
Both Parties' Requirements
| Stage | Requirements | Advice Recommended |
|---|---|---|
| Financial disclosure | Each partner must fully and honestly disclose their assets, debts, and income | Independent legal advice for each partner |
| Signing | Should be signed well in advance of the wedding, ideally at least 28 days before | Independent legal advice strongly recommended |
Prohibited Uses
We cannot prepare prenuptial agreements that are:
- Intended to defraud or mislead a partner or third party
- Based on incomplete or dishonest financial disclosure
- Entered into under duress or undue pressure
- Intended to deprive children of reasonable provision
- Related to avoiding creditors or legal obligations
Additional Discretion
We reserve the right to refuse service for any agreement deemed inappropriate, unlawful, or contrary to our service standards.
3. Legal Validity
Our prenuptial agreements are professionally prepared in accordance with UK law for couples in England & Wales. Prenuptial agreements are not automatically binding in England & Wales, but a court may give them significant weight where they have been entered into fairly.
Factors Courts May Consider
While we cannot guarantee that any agreement will be upheld, courts in England & Wales are more likely to give weight to an agreement where:
Fairness Factors
- Full financial disclosure by both parties
- Each partner had independent legal advice
- The agreement was signed without pressure
- It was signed well before the wedding
- Both parties understood its terms
Practical Use
- A clear record of each partner's intentions regarding assets, debts, property, and inheritance before marriage
Legal Compliance
- Documents are prepared in line with relevant legislation in England & Wales.
- UK Prenup is not a law firm and does not provide legal advice; both parties should consider independent legal advice before signing, and the weight given to an agreement may vary with each couple's circumstances.
4. Payment Terms
We offer transparent, competitive pricing with secure payment processing for all our prenuptial agreement services.
Payment Methods
Accepted Payments
- Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay
Security Features
- SSL encryption, PCI DSS compliance, 3D Secure, fraud protection
Payment information is processed securely by third-party providers; we do not store full card details.
Payment Policy
- All payments must be made in full before document preparation begins
- Prices are inclusive of VAT where applicable
- Currency is British Pounds (GBP)
- Payment confirmation triggers the start of document preparation
- Receipts are automatically emailed upon payment
- Failed or declined payments will prevent order processing
- For information on cancellations and refunds, please see our Refund Policy below
5. Document Delivery
A digital PDF of your prenuptial agreement is included free and emailed to you immediately. If you order additional printed & bound copies, these are dispatched via Royal Mail Tracked 24 so you receive them quickly and securely.
| Delivery Method | Timeframe | Tracking | Cost |
|---|---|---|---|
| Digital PDF only (included) | Immediate (email) | N/A | Free |
| Royal Mail Tracked 24 — 2 printed & bound copies | 1-3 working days | Full tracking | £18.95 |
| Royal Mail Tracked 24 — 4 printed & bound copies | 1-3 working days | Full tracking | £24.95 |
| Royal Mail Tracked 24 — 6 printed & bound copies | 1-3 working days | Full tracking | £29.95 |
Additional Copies Pricing
A digital PDF is included free; additional printed & bound copies are priced as shown and dispatched via Royal Mail Tracked 24 with a tracking number.
Delivery Notes
- Delivery times exclude weekends and UK bank holidays.
- Rural addresses may experience slight delays.
- All orders are dispatched within 1–2 working days.
- We are not liable for delays caused by events outside our reasonable control, including postal strikes, natural disasters, or system outages.
6. Customer Responsibilities
To ensure a smooth prenuptial agreement process, both partners have the following responsibilities:
Information Accuracy
- Provide complete and accurate personal and financial details for both partners
- Fully and honestly disclose all assets and debts
- Confirm delivery addresses are correct
- Report any errors to us immediately
Document Execution
- Both partners must sign documents correctly according to instructions
- Obtain independent witness signatures where required
- Follow all execution guidelines provided
- Each partner is responsible for obtaining their own independent legal advice before signing
- Keep original documents safe; we are not responsible for loss or damage after delivery
Before the Wedding
- Sign the agreement well in advance of the wedding date
- Review and update the agreement together if your circumstances change
We are not responsible for any issues resulting from incomplete disclosure, signing under pressure, or failure to follow instructions.
7. Refund Policy
At UK Prenup, we stand behind our service with a 30-day money-back guarantee. If you are not satisfied with your prenuptial agreement, you may request a refund within 30 days of purchase, subject to the eligibility criteria and exclusions set out below. This guarantee is in addition to, and does not affect, your statutory rights under UK consumer law.
Your statutory 14-day right to cancel
Separately from our 30-day guarantee, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you normally have a 14-day right to cancel a distance purchase. Because your prenuptial agreement is digital content supplied immediately, when you ask us to generate it and make it available to download straight away you expressly consent to that immediate supply and acknowledge that you lose this 14-day right to cancel once the download begins. This does not reduce the 30-day money-back guarantee above, and your statutory rights are not affected.
Eligibility for Refunds
A refund may be requested in the following circumstances:
30-Day Guarantee
- Refund within 30 days of purchase if you are not satisfied (subject to the exclusions below)
- The prenuptial agreement document provided is incorrect due to an error on our part
- Technical failures prevented delivery of your prenuptial agreement document through no fault of the customer
Refund Exclusions
Refunds are not available after 30 days, or for:
- Customer errors in personal details, financial information, or contact information
- Delivery delays caused by postal or courier services
Requesting a Refund
Refund Request Process
- Refund requests must be submitted in writing via our contact email: mail@ukprenup.com
- Requests must be made within 30 days of your purchase date
- Each request is reviewed and processed promptly
Refund Process
| Aspect | Details |
|---|---|
| Payment Method | Refunds, if approved, will be processed using the original payment method |
| Processing Time | Up to 5–7 business days after approval |
| Partial Refunds | Available for minor errors at our discretion |
Additional Notes
- By placing an order, you acknowledge and accept the terms of our 30-day money-back guarantee
- This policy operates alongside your statutory rights under UK consumer law, which are not affected
8. Limitation of Liability
While we strive to provide excellent service, our liability is necessarily limited by law and practical considerations.
Nothing in these terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded under applicable law (including your statutory rights under the Consumer Rights Act 2015). The limitations below apply only to the extent permitted by law.
Service Disclaimer
- Documents are prepared in accordance with UK laws and professional standards.
- We cannot guarantee that a prenuptial agreement will be upheld or enforced by a court, as outcomes depend on each couple's circumstances and are beyond our control.
- UK Prenup is not a law firm and does not provide legal advice; both parties should consider independent legal advice before signing.
Liability Limitations
Excluded Damages
Indirect or consequential losses, loss of profits or business, data loss or corruption, or a court declining to uphold the agreement.
Maximum Liability
Our total liability for any claim arising from this service is limited to the service fee paid.
These limitations do not affect statutory rights under UK consumer law.
Third-Party Disclaimer
We are not liable for decisions or actions taken by courts, solicitors, or other third parties regarding your prenuptial agreement.
9. Governing Law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of English courts.
Legal Framework
- English Law Jurisdiction
- Consumer Rights Act 2015
- Data Protection Act 2018
- UK GDPR Compliance
Dispute Resolution
- Initial contact resolution
- Mediation services
- Citizens Advice Bureau
- Court proceedings if required
10. Contact Information
Get in Touch
Have questions about these terms or need assistance with your prenuptial agreement? Our customer service team is here to help!
Email Support
mail@ukprenup.com
Response Time
Within 24 hours
Business Hours
Monday - Friday, 9 AM - 5 PM GMT
Terms Updates
- We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or regulatory obligations.
- Significant changes will be communicated to registered users via email and/or posted on our website.
- Revised terms take effect from the date of communication or posting.
- Continued use of our services after updates constitutes acceptance of the revised terms.
- Users are encouraged to review the Terms of Service periodically to stay informed of any updates.