Complaints and data protection requests

Tell us what went wrong, or ask for a copy of your information, a correction, deletion or anything else your data protection rights allow. You don't need an account or to sign in.

Your complaint or request

We'll email you a reference straight away, and reply within one month.

What would you like to do? * A complaint about how we handled personal information A complaint about our service A data protection request (a copy, a correction, deletion or an objection)

Your name *

Email address for our reply *

How are you involved? (optional)

Agreement reference (optional)

It's at the top of our emails and on your agreement. Leave it blank if you don't have one.

What happened, or what would you like us to do? *

Please don't include financial or medical details unless we need them to deal with this. If it's urgent and you feel unsafe, call 999.

We use what you send only to deal with your complaint or request, and keep it for 3 years after we close it. See our privacy policy.

What happens next We email you a reference at once and reply within one month. A complex request can take up to two more months; we'll tell you if so.

Prefer email? privacy@ukprenup.com

The regulator You can complain about how we handle personal information to the Information Commissioner's Office at any time: ico.org.uk/make-a-complaint or 0303 123 1113.

About a solicitor? The panel solicitors work for independent law firms, each with its own complaints procedure. Tell us here and we can pass it on, or contact the firm directly.